We're here to help with any questions about Boat Wizards
Access support directly from the Boat Wizards app
Open the app and navigate to Settings → Help & Support
Download the app from the App Store, create an account, and choose a subscription plan. You'll have instant access to our network of verified marine experts.
We offer three plans: Basic (Free with 3 messages), Premium ($9.99/month with unlimited messaging), and Professional ($19.99/month with emergency priority and session recording).
Most users connect with an expert in under 2 minutes. Professional plan subscribers get priority access for emergency situations.
Yes, all our experts are verified and certified marine professionals with proven credentials and experience.
Yes, you can cancel your subscription at any time from your account settings. You'll continue to have access until the end of your billing period.
We offer a 30-day money-back guarantee. If you're not satisfied, contact support and we'll process a full refund.
Yes, Professional plan subscribers have access to 24/7 emergency support with guaranteed response times.
After booking a consultation, you'll receive a notification when your expert is ready. Tap to join the video call, and the expert will guide you through your issue in real-time.